Professional Grade Botanical Preservation

The HiLyph Bud Dryer XL is a high-capacity preservation platform engineered to stabilize flower while locking in peak chemical profiles. Moving beyond traditional drying methods, the XL utilizes advanced vacuum physics to protect the biological integrity of your harvest, ensuring it looks, feels, and smells exactly as it did in the garden.

By integrating our proprietary VPC (Vacuum Pressure Control) technology, the XL achieves a laboratory-grade cure in a fraction of the time. The system creates a managed thermal bridge that allows heat to penetrate the core of dense flower uniformly, preventing surface over-drying and aiming for an approximate 14% moisture target across the entire 8.5 lb load.

Key Features:

Massive Throughput: 6 oversized stainless steel trays providing over 12 sq. ft. of drying surface for an 8.5 lb wet load.

High-Efficiency Vapor Handling: Engineered to manage high vapor volumes, preventing structural collapse and "glazing."

VPC Terpene Protection: Bleeder-style vacuum modulation prevents the stripping of essential oils and maintains vibrant color.

Precision Control: Fully programmable 80-point recipes for total control over the sublimation front.

Industrial Build: Surgical-grade stainless steel drum and specialized racks designed for 24/7 commercial turnover.

TCI Scientific Refund Policy

A DBA of TCI Scientific Innovations LLC

At TCIScientific.com, we are committed to offering only the highest-quality freeze dryers, accessories, and packaging solutions. While we strive for complete customer satisfaction, we understand that refund requests may occasionally arise. Please review our official policy below:

Standard (Non-Custom) Items

Refunds for non-custom items may be granted under the following conditions:

The item is unopened, unused, and in original condition

A refund request is made within 30 days of the purchase date

All approved refunds are subject to a 15% restocking fee

Shipping costs are the responsibility of the customer, both for the original order and return

We do not offer refunds on used equipment, consumable goods (like sealing film), or items returned without prior approval.

How to Request a Refund

To request a refund, please contact our customer service team:

📧 Email: support@tciscientific.com

📞 Phone: (208) 648-2600

When contacting us, please include:

Your order number

The name associated with the order

A brief explanation of your return request

Refunds will only be processed after the returned item has been received and inspected. If approved, the refund will be issued to the original method of payment, minus the 15% restocking fee.

Return Shipping

Customers are responsible for return shipping costs. We strongly recommend using a trackable shipping method and retaining your tracking number, as TCI Scientific is not liable for items lost or damaged in return transit.

Need Help?

Our team is here to assist with any questions about your order or our refund process. Reach out to us Monday through Friday, 9 AM to 5 PM (PST), and we’ll be happy to help.

Shipping & Payment Information – TCI Scientific

A DBA of TCI Scientific Innovations LLC

Shipping Options

At TCI Scientific, we’re committed to delivering industry-leading freeze dryers, accessories, and supplies securely and efficiently. We currently ship throughout the United States and Canada using trusted carriers like FedEx, UPS, and USPS. Shipping costs vary depending on item size, weight, and destination.

Shipping Zones & Costs

Lyo-Cure Shipping is available only to the lower 48 U.S. States. This service is provided with a small shipping charge of $100 to cover freight loading and shipping costs.

Alaska, Hawaii, and U.S. territories may incur additional shipping charges (Please reach out to us for an invoiced transaction to account for any added shipping costs).

Canadian customers must contact us directly at support@tciscientific.com to receive a custom invoice. Orders to Canada may include tariffs, duties, and additional shipping fees, which are the responsibility of the customer.

All shipping costs are calculated at checkout for U.S. orders unless otherwise specified.

Returns & Refunds

All sales are final. In select approved cases, returns may be accepted with a 15% restocking fee. Eligible products must be unused, unopened, and in their original packaging. Used or damaged items will not be refunded.

To request a return, please contact us at support@tciscientific.com within 7 days of delivery. Return authorization is required before sending any product back.

Damaged or Lost Shipments

If your order arrives damaged, refuse delivery and notify us immediately. If damage is discovered after delivery, please send:

Photos of the damaged packaging and product

A brief description of the issue

Your order number

Email this information to support@tciscientific.com so we can investigate and assist with a resolution or replacement.

Order Processing

Orders are typically processed within 5–7 business days, depending on product availability. Lead times vary by manufacturer and product type. For current lead times, please refer to the product listing or contact our team.

Payment Options

We accept the following payment methods:

Credit & Debit Cards

ACH Bank Transfers

PayPal

Cash (in-person or pre-arranged sales only)

All orders must be paid in full before shipping. Production on custom products does not begin until payment is confirmed.

Customer Support & Contact Info

Please include your full name, phone number, email, and shipping address when contacting us. Orders with mismatched billing and shipping addresses may be delayed or declined for security reasons.

📧 support@tciscientific.com

For TCI Scientific support, questions, or shipping quotes—especially for Canadian customers—reach out anytime.